FAQ

 

Tel: 011-1638 8915
Email: retails@ghostbird.my

 

9, Jalan Seputeh,
Off Jalan Klang Lama,
58000 Kuala Lumpur.

 

Free standard shipping just for our official webstore

 

Feel free to reach out to us for further assistance.

What is the roasting date?

As Ghostbird promised, all our beans are roasted freshly to ensure the quality of the beans. The roasting date is within 10 days prior to dispatch date.

What if something caught my eyes but I am not ready to purchase?

How do I place my orders?

Can I make multiple orders?

Can I amend or cancel my online order?

What if I haven't received an order confirmation?

When can I get my order?

Our dispatch day is Monday to Friday excluding public holiday, and the cutoff time is 12pm. All the orders before 12pm will be dispatched by that day subject to bean availability. Orders come in after 12pm will be dispatched by next dispatch day. 

The delivery subject to the courier service. For West Malaysia, it takes about 3 working days. While for East Malaysia, it takes up to 5 working days.

Ghostbird FREE shipping program?

What shipping options are available?

Can I exchange to other item?

Customer Care

We care about you.
Any inquiries, please send email to info@ghostbirdcoffee.com or
contact with our customer hotline: +6011-1638 8915

Privacy & Safety

Payment Methods

Still have questions?

Feel free to reach out to us for further assistance.

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